Reference

angkasabet Privacy Policy — What We Collect and Why

The angkasabet Privacy Policy sets out exactly what personal information we collect when you open an account, how we use it, and the steps we take to keep…

Account data collected at registrationPayment data: DANA, OVO, GoPay, QRISCookie and device identifiersData retention scheduleYour right to request access or deletion
angkasabet angkasabet Privacy Policy — What We Collect and Why
REACH OUR PRIVACY TEAM

How to Contact Us About Your Personal Data

If you have a question about how your data is stored, want to request a copy of the information we hold on your account, or need to report a concern, our team…

Live Chat Open the chat widget on any page of the site to speak with a support agent about your account data or privacy request, 24 hours a day.
Email Support Send a detailed privacy request to our support email address. Include your registered phone number so we can locate your account record quickly.
Telegram Channel Our Telegram support handle is monitored daily. You can send a direct message to ask about data access, correction, or deletion requests at any time.
HOW WE PROTECT YOUR ACCOUNT

Data Handling and Security Practices on angkasabet

We apply several layers of protection to the personal information you share with us. From the moment you verify your phone number at registration through to every QRIS or DANA deposit you…

Encrypted Connections

All data exchanged between your device and our servers — including payment details from DANA, OVO and GoPay — travels over TLS-encrypted connections so it cannot be intercepted in transit.

Phone Verification

Before account access is granted, we verify your phone number via a one-time code. This step confirms identity and prevents unauthorised parties from accessing your account or payment history.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the site. You can adjust cookie preferences through your browser settings at any time.

Data Retention Schedule

Account records are held for the duration your account is active. After closure, we retain only what regulations require, and we delete the remainder on a fixed schedule rather than keeping it indefinitely.

Access Request Process

You can request a copy of the personal data we hold on your account at any time. Submit your request through live chat or email; we respond within 48 hours and verify your identity before releasing any data.

Third-Party Sharing

We share account data with payment processors such as DANA, OVO, GoPay and QRIS only to complete transactions. We do not pass your data to advertisers or data brokers under any circumstances.

Privacy Policy — Common Questions from angkasabet Accounts

The questions below cover the data and privacy topics we hear most often from account holders in Indonesia. If your question is not listed here, reach out through live chat or Telegram and our team will walk you through the specifics of your account record.

We collect your name, email address, phone number and the payment method identifiers you add — such as your DANA wallet ID, OVO number or QRIS token. We use this only to operate and secure your account.

We share data with payment processors like DANA, OVO, GoPay and QRIS only to complete your transactions. We do not sell your data or pass it to advertisers, marketing agencies or data brokers.

Contact us via live chat or email with your registered phone number. We verify your identity first, then send a summary of your account data within 48 hours of confirming the request.

Yes. Submit a deletion request through live chat, email or Telegram. We will remove data that is no longer required, though some records must be kept for as long as regulations in your jurisdiction require — this depends on local law.

We retain records for the period your account is active and for a further statutory period after closure. Data beyond that retention window is deleted on a fixed schedule as set out in our internal data policy.

We use session cookies for login continuity and analytics cookies to monitor site navigation. You can disable non-essential cookies through your browser settings; session cookies are required for the account and cashier pages to function.

Reach our privacy team via live chat on the site, by email, or through our Telegram support channel. We aim to acknowledge all privacy complaints within 24 hours and resolve them within five business days.